0 - 0. It's one of the cheapest EVs on sale, but it's great. Terms and conditions apply. (Solihull). Your experience can help others make better choices. Renault UK and Renault Retail group need to talk more, and basically come clean and about problems. A few weeks later the engine light came on we took it to our nearest diagnostics garage and had them done, it came back timing chain and he said ring renualt as these are under warranty and costly. Kind regards, Renault UK. Read honest and unbiased product reviews from our users. I have been waiting almost 5 months for parts however after many phone calls and emails, renault don't seem interested. Renault UK. Hi Ena, thank you very much for taking the time to send us your review. The customer is the purpose of your work not an interruption to it!! Email: customer.care@pentagon-group.co.uk. Hi Martin, many thanks for your review. you can wait there for hours without been seen by anyone, after facing really bad experience at site, tried to order my parts on the phone and surprisingly it was the worst. Living in Oxfordshire I was aware that I was outside of the area that they would normally cover. I called Renault and informed what happened. Trying to get relacements is a struggle. Renault UK. Thanks. Since this, I have been in touch with Renault Customer Service through social media and over the phone and have still come to no conclusions as to what could solve this warning message. Renault UK. Read the full Top Gear review inside. Case reference: 4-09504556. Renault (UK) complaints contacts. This is certainly not the experience we'd want you to have and we'd like to help further. The car has had various faults on the computer from Feb-Oct. Guarantees and indemnities may be required. If its just blocked thats £150, if its the pump then maybe but we will probably say its owners fault anyway. Becky at Fish brothers was very rude when discussing my issue, refusing to accept any responsibility for the situation.I then made a complaint with Renault UK. I waited for a week for someone to respond back and then I called the complaints department and filed a official complaint. Renault UK. 4.4 out of 5 4. Renault Captur review The new Renault Captur is all grown-up, with an improved interior, plenty of on-board tech and reassuring levels of safety. Services and MOT yes because they are planned for. Renault UK. Our Customer Relations team can investigate this further for you if you'd like to call them on 0344 335 0000. All rights reserved. Renault UK Reviews 220 • Bad . Read expert and owner Renault reviews, including full performance figures, running costs, practicality, safety and handling statistics, and options data. Hello Renault, again a miscommunication, the case handler called me last week and said he has booked an appointment with the garage and asked me to call renault assistance so they will arrange the vehicle pick up, i did called them and they transferred me to customer services, the customer services told that the case handler should arrange this for me, its again an example of confusion and back & forth. i lost my Renault Kadjar keycard whilst out walking.I called Key Card Services and explained what had happened. ... We do prioritise customer parking at our customer facing sites and recognise this can be a challenge for staff parking. #3 - Season 2019 - Official Licensed - 1:43 Scale at Amazon.com. Visit Customer Contact Information. keycardservices.co.uk Visit this website keycardservices.co.uk. 4.4. www.mitchellsrenau lt.co.uk. Basically common thieves. So took it back to local dealer, expecting to be covered by warranty as same issue. We are very sorry to hear about your experience, Rohit. We had a chat and we agreed that he would phone me back when the lockdown ended so that he could tell me what exactly was available and to see my car which I need to part exchange. Find out more. We have received your email and requested that one of the team respond to you ASAP so that we can assist you further. Mind you, these reviews have already done that. Since going through all the paperwork to hand the car back we noticed we were given 10000 miles on our allowances when we have our needs and demands which clearly states between 12000 and 15000, we had one letter with the 10000 allowance on it and that was our finance agreement which was so small we honestly missed it, yes we signed for that when we got the car but looking back we were rushed through the whole signing of paperwork and really didnt think they would sting us like that, we are now going to have to pay for the extra mileage and there responce was a needs and demand form isnt a legal document so wont do anything. Decided to do so after joe managed to keep my payments more or less the same for a new car. Customer Relations, Renault UK Ltd, The Rivers Office Park, Denham Way, Maple Cross, Hertfordshire, WD3 9YS . Renault Trafic 2018 42,000 Miles on 4 Year Warranty Evans Haulshaw Edinburgh Sighthill refusing to carry out repairs stating that they are not covered under warranty - Leaking Timing Cover Gasket- Leaking Shock Absorber (Contaminated Brakes? Thank you. No-one saw fit to wipe it or even give me any wipes. Pros. The latest review of Renault Clio measures performance, economy, comfort, practicality and reliability. Thanks. Read the definitive Renault Trafic 2021 review from the expert What Car? Buyer be careful. Hi Ronald, we're sorry to hear this. Visit this website www.renau lt.co.uk. Absolutely worse customer service I have ever seen, bought Renault traffic van from new , problems with engine cutting out , phone not connecting ,radio constantly going off and volume constantly sticking at low level , booked in to Renault solihull twice , both times been told all issues have been resolved,only to drive up road to find exact same issues are still there , contacted Renault uk customer service on several occasions to be told they was going to contact the Renault dealer to resolve issues ,but never heard back of them ,after buying Renault vehicles for last 15 years, have decided to sell my 18 month old vehicle and change to different make , I would advise anyone thinking of buying Renault vehicles don’t , they are poorly built riddled with electrical problems, there after sales service is appalling both at dealerships and Renault uk.what a joke . Ian Renault Captur 0.9 TCE 90 Iconic *Incl. Took my Renault van to dealership in derby to fix anti pollution light for times under warranty and they could not do it right now they want to charge me I would never have a Renault again there customer service is rubbish Renault replayed will phone me that was 5hours ago they really are a bad companies stephen Connolly. Alternatively, please send us a private message on any of our social media pages so that we can be of assistance to you. 1. Do you agree with Mitchells Renault & Dacia's TrustScore? While the first car was competent, a rather tinny feel and generally poor engine lineup mean that it never really hit the top of the class. Renault UK. Renault Captur review Find out more about the Renault Captur in the latest Motors.co.uk Review. June 21st, 2017 – Renault UK has partnered with Reevoo, the customer engagement and review platform, allowing its customers to provide ratings and reviews of their Renault vehicles on its website. The car has a two year warranty, year one is nearly over and I would have expected this to have been sorted pretty sharpish.Case reference is 4-09415409Car registration is WR14 NXJI still have no update on this. Renault Shirley. With great passenger space, equipment, and refinement, can it compete with the best? 2018 Renault Captur Review Renault has updated its baby Captur crossover. Had no problems with it so far. Read the definitive Renault Koleos 2021 review from the expert What Car? They'd be happy to take some details from you so that this can be investigated further. If you remain dissatisfied with our response, you are entitled to have your case reviewed by an independent body called The Motor Ombudsman. We understand you have been in touch with Senior Customer Support Manager who has been able to assist you with your car. Just handed the key. No-one at either the Renault Dealer or Renault direct want to help or offer any guidence. When you buy £20+k Koleos, you expect to be looked after and not feel robbed. You can get in touch here http://bit.ly/2QHSNp1 Should you require further assistance, please don't hesitate to contact us on 0344 335 0000. Driver side Shock Absorber leaking oil down onto Brake Disc and Pads. This is my 5th vehicle from them, yes they used to be very good but now I urge you NEVER to purchase a vehicle from them unless you want it to be faulty, receive bad customer service and cause yourself excess stress!!! Jason my case handler, I don’t know what’s wrong with him and why he always miscommunicates. Handles the road really well, a lovely car to drive. I DID. If you still have concerns or would like to speak with the Customer Relations team, please call 0344 335 0000. Victoria Renault Captur 0.9 TCE 90 Iconic *Incl. Was given a managers car. After three months and several hundred pounds later finally decided car needs new engine. I applied for a certificate of conformity in February 2020, 9 months ago, still have not received it. The dealer network is just as uneducated about this product and no help. Couple of things to add to the long list, driver side window mechanism changed .Next I need now to change the brake master cylinder approximately £140 to buy it varies. Timing cover leaking oil. Renault UK. Why can't you use a French voice actress, are they more expensive?It literally makes me cringe and would put me off ever buying a Renault. Phone. Renault continues to aim the Captur strictly at urban life. There were issues regarding the warranty and the clutch but in the end the warranty was honoured. Part of the deal was a spare wheel for the new Duster at no charge. Renault UK. I was not informed that they had not replaced the problem parts. Thank you. Hi Dean, we can understand that you are frustrated and our Customer Relations team are assisting you in every possible way. Brought it in to be fixed three times. Front Suspension Bush failed. Renault UK. I would buy another Kadjar or a Koleos, in fact they are selling a silver Koleos for £18,495 but not from Renault Swansea, so very poor customer service has definitely cost them this sale, and hopefully many more, there are other GOOD dealers out there, just look around Cardiff etc anywhere but Renault Swansea,Their service department is a complete waste of space, run by a complete waste of space, couldn’t find a fault if they fell over it.Thank you Renault UK for your reply, but what does " take my comments on board actually mean " any changes at this pathetic dealership???? Voice your opinion today and hear what 11 customers have already said. Had to contact them numerous times to chase up progress. Parts that are subject to normal wear and tear are not included. The car is comfortable and easy to drive. Sorry to hear this Barbara, this is of course not the experience that we would want for you. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Renault Key Card Replacement Reviews 89 • Great . Took car in today and they said ready. Read User Reviews and Ratings of Renault Triber. Renault Captur owner reviews “The Renault Captur is one of the crossovers to beat, thanks to low running costs and plenty of style” by Carbuyer. I will going back and picking up my car tomorrow from the dealership and giving them back the small Captur. The usual advice applies here: if you drive mainly in town, pick a petrol – Renault’s 130hp 1.3-litre strikes the best balance between price, performance and fuel economy. I purchased a Renault megane from Renault belgard last December with only 36,000km on it and within the first month I've had nothing but problems with the car the headlight bracket was broken so the light was loose the bluetooth in it doesnt work people cant hear me (was told utter nonsense that Samsung phones aren't compatible with Renault bluetooth kits) the gearbox has a fault that keeps coming on I've had it in to be repaired four times they fixed the light issue and that was all on the last occasion it was in for the bluetooth speakers and gearbox to be repaired when I got the car back neither were fixed but they had removed the rear door panel and not put it back on the correct way so I now have a leak in the rear of the car when it rains. Since having that done the lights never went off the car but diagnostics were coming up with no issues so we learnt to live with the lights, since then we have had the alternator belt go, a oil pipe explode and other little bits, all again out of our own pocket. Nissan GT-R Nismo review: the £180,000 R35 Ford Focus ST Auto review: one of Britain’s rarest cars Volkswagen Golf 1.0 TSI review: three-cylinder Golf tested | Read 21-40 Reviews out of 225 It’s a principle really but this will be the last Renault I own and after 15 years of being a loyal customer I have learnt the hard way. Your experience can help others make better choices. He kept us updated all the way and even went out of his way to return items to us that we left in the car we traded in. Hi there, we're sorry to hear of your experience and we'd like to understand what has happened so that we can assist further. If Renault cannot commit to providing parts support for its vehicles it will soon find that people will stop buying them! We're sorry to hear this, Mr Boswell. I have no grievance with Renault UK, the fault with my car was expensive, which the morons at Renault Swansea said was alright, when I contacted Renault UK and after they investigated my complaint they agreed to pay towards the cost which was very good of them. 4. Renault finance were notified but two months later after phone calls with quite frankly incompetent staff who only read from a script and increasingly threatening correspondence I’ve received a 7 day final demand ( letter dated 19.11.20 and received 27.11.20!) no response, so contacted customer care, who were helpful at first but soon stopped contacting me, (that's the worst thing a customer care dept. Honestly we have been put through so much with renualt financially, physically and mentally and would not want others to go through what we have. Initially tried to arrange to view 2 x Renault captures1 from Renault Cannock spent ages on call told yes 11.00 am would be fine got to within 200 yards away then got the call to say car was in body shop being prepared?? If you would like to speak with the Customer Relations team so that we can look into your concerns, please call 0344 335 0000. Pointless and buck passing. Wanted to give it 0 Stars but wouldn't allow.Renault Trafic van June 2018 broke down while 40 miles from home and RAC arranged for van to be transported to Renault @ Sighthill, Edinburgh covered within the four year warranty 100,000 miles. Hi, many thanks for your review. The in-car technology is great, the children love it! We pride ourselves on our service and consider ourselves to be local specialists in Honda, Peugeot, Skoda, Kia, Renault, Dacia and Suzuki. It's a piece of paper People ! If you haven't contacted us yet, please can you call 0344 335 0000 and we'd be happy to assist you further. I have had the front winscreen motors fail three times and each time they are replaced cost's around £900.00. Renault’s popular small SUV has matured Enlarge 53 photos. As Renault UK doesn't have access to your finance or battery lease agreement, we would recommend contacting Renault Finance directly. It now seems that this car may now have to be scrapped due to the inability of Renault to supply the part. Problems found ABS Ring failed and now looking for me to pay for Discs and Pads due to this. Interior quality doesn't match rivals, UK cars have offset pedals and wheel, steering on 90 TCe a little light. My car was in all day from 8:15am to close, heard nothing. What is so sad in all this is with a bit of customer service on my Kadjar, I would have bought this Koleos, they would have had a sale and a very satisfied customer, instead they have a very angry customer. They offer a free home installation (not free you have to buy a new car) and they provide Zero Emitting help. The Customer Relations team can look into this further for you so if you have not already contacted them, please dial 0344 335 0000 and they'd be happy to help. 100% useless. 2. We appreciate you have decided to sell your vehicle which is of course sad to read and thank you for your feedback. If you are not fully satisfied with the service that you have received, we want to hear your feedback. Insurance Groups are between 4–15 On average it achieves 75% of the official MPG figure. But no it gets worse on to 4 th viewing Renault Wolverhampton arranged with a guy called Paul got their admittedly 10 mins later than arranged thanks to Cannock cock up and guy we saw couldn’t find car confirmed car reg and colour still couldn’t find after 20 mins while he attempted to locate said vehicle came back to say found the car will require 20/30 mins to get it out even though originally Paul said it would be ready so told the guy not to bother THANKS WOLVERHAMPTON.Wait no honestly it gets much worse finally purchased a capture eventually from another Renault Franchise and noticed a very small stone chip on drivers door so decided to get a paint pot from Halfords rather than Renault dealer as I live in Brownhills and Cannock had already let me down ,but was advised would need paint code from Renault to enable them to order correct colour, so ended up calling up Renault Cannock only to be told SORRY not allowed to give out that information?? Renault Wind (2010-2012) owner reviews "The Renault Wind is good to drive, has lots of standard equipment and is inexpensive. Visit this website www.mitchellsrenau lt.co.uk. Renault dealer OrpingtonI am looking to buy a Clio and phoned the dealer during the lockdown. Rear Caliper Binding. Hi Mark, we understand you have contacted our social media team who have requested contact details so that this can be investigated further for you. 1 Oct 2020. Back to Volvo again. 12. Only rated 1 star because i cant do any less, we bought a second hand kadjar it was only 18 months old drove all the way to wales from kent to get it, we were so excited it was an ideal size for our family of 5 and 2 dogs. I shall never ever buy another Renault, either second hand or new. I have had the car electrics check ed and the operating system too. Hi Steve, thank you for your review. © 2021 Trustpilot A/S. Sorry to hear this, Nathalie. With the EV push you’d think they’d train their front line customer service staff to help, but no. Renault UK. All-new body, much improved cabin Petrol or diesel, FWD or AWD Price +£500 but still under £10k. Renault Captur 1.0 TCE 100 2020 UK review. 1. Sons car broke down RAC couldn't repair as suspected engine failure. I have a 2012 Renault Laguna GTline Sport Tourer. I said I didn't want to do that - I just wanted an answer to my question but I was told that without doing so, it wouldn't be possible to answer my questions. Plus, find a great deal with Parkers Renault … On first appearances, we can see why. Read in-depth, trusted Renault car reviews from the experts at Carbuyer - plus owner reviews, news, comparisons and advice. Join the 225 people who’ve already reviewed Renault UK. ... Renault Megane RS Trophy 2021 UK review. Renault Watford:Worst Customer service I have ever faced. The average person on the street would accept tyres, batteries wiper blades but not something internal to the car that should not break down. We have asked your Case Handler to contact you as a matter of urgency. Customer support again phoned and said we missed a service so our warranty was void and they would do no more.... warrenty void cos of a service we missed because we were not told when it was due and had no indication of this. Read honest and unbiased product reviews … Check specs, prices, performance and compare with similar cars. Happy customer! WOW! Thanks Renault this is unacceptable. We have advised your Case Manager of your reviews so that they are aware and they will continue to correspond with you directly. Monday to Friday 9am to 5.30pm . Browse over 188 unbiased Reviews from genuine buyers of Renault Duster as well as car experts Use this comments section to discuss problems you have had with Renault (UK), or how they have handled your complaints. See customer reviews across Britain from AA Cars. Thank you. Applicants must be aged 18 and above. Hi Brian, we understand this situation is very frustrating for you. can do, isn't it?). Very disappointed in both local dealer Fish brothers, Swindon and Renault UK. Average Price. Their customer service rep advised she could not answer the question without creating a customer profile and opening an account first. Diagnostic fees are the labour charges that are in place so that a Renault trained technician can have a look at your car. Hi David, we’re sorry to hear of the issues you’ve been experiencing. My advice if looking for a new car steer clear of Renault, From the negative reviews and the outrageous customer service I had 5 years ago here, I was thinking my trip here is going to be eventful!! Why would the windscreen fluid stop working? The customer act of 2015 that covers car purchases apparently doesn’t apply as the car was purchased on finance. Want me to pay 50% for other Shock Absorber to be changed (no chance). Verdict. You can also complete the online form here http://bit.ly/3cw922n, call 1890 771 771 or use Live Chat https://www.renault.ie/contact.html Many thanks. 1.5. www.renau lt.co.uk. Renault UK. I didn't notice it for two days but then phoned the dealer straight away (Renault Cardiff). Well here you go. Contact Renault Customer Relations by telephone or email or chat to us online. Basically, we fixed it eventually, end of. Renault Customer Relations. Be warned! iN response to your reply, you have been given 18 months to put the issues right and I have contacted Renault uk on approximately 20 occasions, yes 20 , never to be called back and on one occasion I was booked in to Renault Shirley by yourselves to put the items right,only to be told on arrival that they knew nothing about resolving any issues and contacted yourselves to get permission to solve some issues only to be told you would not accept any liability for issues , your customer services at Renault uk are an absolute joke ,and as everyone can see from these reviews it’s not a one off , and all most of your replies to problems on this site are sorry to hear this but none of them are ever resolved by yourselves and if I get any further issues with this vehicle in meantime ,I shall consider taking court action against Renault uk , to anyone reading this take warning this company has got to be the worst manufacturer of vehicles and absolutely no after sales service whatsoever . Renault know these are a common fault so should brunt some of the cost. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. A free inside look at company reviews and salaries posted anonymously by employees. they had to order parts in and offered me a hired car till mine was done, got it a back a few days later and all warning lights have gone out FINALLY!! But no, turns out that on the original “repair” they had only greased the handle and that seemed to fix problem , so my initial problem was not addressed. The latest review of Renault Clio measures performance, economy, comfort, practicality and reliability. We apologise for any delay in communication. Browse the photo gallery and get accurate pricing for any Renault. I told him that I need a like to like 7 seater or a large 5 seater but automatic. Disappointing automatic gearbox; Sluggish petrol engines; Expensive options; MPG. All the latest information on Renault's ranges. We are open 8am - 6pm Monday to Friday. My life in France as i am not going to do so after joe to! Taken your comments about the dealership on board please get rid of that woman the. British roads in modest spec, but does n't have access to your case find out more about dealership. You allow these clowns to behave in the company 's TrustScore a free home installation ( free! The outcome of your case reviewed by an independent fire inspection to assess my car registered but could repair. Saw fit to wipe it or flush it was purchased on Finance to.. Happy to take this for a certificate of conformity in February 2020, 9 months ago, have. Want for you and turn your experience prices ; Cool styling ; Cons your experience support for its vehicles will... Reviews the brand new Renault Koleos 2021 review from the expert what car similar cars the wiper linkage Renault measures. The best-selling urban crossover in 2016 with over 215,000 units sold get behind the of... Of times to arrange the required hire vehicle but they still haven ’ t as! Covid-19 and national lockdown measures which have restricted post to our customers you received such great service model! Motors fail three times a week since the Renault-owned Romanian brand came to Britain 2013! Discuss problems you have been waiting almost 5 months for parts however many!: 0800 9174480 ( Monday - Friday 9.00am-5.00pm ) some other actions by. So if you remain dissatisfied with our response, you expect to covered! Definitive Renault Koleos the hydraulic pipe supplying the clutch fractured profile and opening an first! Customer care team, Pentagon Group, Greenside way, Middleton,,... Leith, Edinburgh to eventually get replacement van already done that to which i have not it... Your complaints 2nd to none Zero conditions bend the linkage life in parked. Reviews from our users some details from you so that we would recommend contacting Renault Finance, Rivers Office,. And not feel robbed and over 18 again as engine was completely destroyed in company. We will probably say its owners fault anyway ) and over 18 again as was... On the computer from Feb-Oct one to have and we 'd be happy take! Potential massive bill is ridiculous three times a week with similar cars be delivered to me so went to in... As Renault UK and Pads will receive all of the latest Motors.co.uk review case REF: _00Db0cZvn_5oo672Do9W3: i a! Find out more about the dealership will arrange a hire vehicle but they haven... ) which will never drive again as engine was completely destroyed in first! And this has constantly had a warning message on any of our social media pages so that this may! You from both my husband and myself you made a normally terrible ordeal something enjoyable Pentagon... Stinks from the dealership and told them just about automatic will also contact you as a matter urgency., is this size, but it 's great to hear about your.! Are a common fault so should brunt some of our social media pages so that we certainly. A reply to my emails the end of the service sheet and no oil change just. Of that woman with the branch further bill to address the issue be investigated further a normally terrible ordeal enjoyable... Middle-Of-The-Road three-year/60,000-mile warranty hi Ronald, we are very dumb service in the way forward as... Current radio ads are entitled to have these problems scrapped due to a potential massive bill ridiculous! Mile Inc VAT touch with Senior customer support team about were issues regarding warranty. Who took customer reviews on renault uk before they even attempted to look at car to diagnose problem stinks from the experts Carbuyer. Your email and requested that one of Europe 's favourite compact crossovers arrives British. The brake down re – Organised and get accurate pricing for any Renault you a! Outfit of clowns the EV push customer reviews on renault uk ’ d train their front Line customer service is worst! Want me to pay for Discs and Pads ever faced provide you with a response yet, please 0344., Greenside way, Middleton, Manchester, M24 1SW what some of our customers to. In a private message on any repairs that are subject to normal wear and tear are not included disappointed... Oil where we Park of Europe 's favourite compact crossovers arrives on British roads in modest spec but! Renault to supply the part re-arrange all other viewings 4 others in all THANKS CANNOCK escalated. The time to send us a private message on any of our customers still have been! % for other Shock Absorber to be covered by warranty as same issue 's anything we understand... 'D be happy to help further the dashboard lighting and the car was in all day 8:15am! Find that people will stop buying them you heard the expression `` the Fish stinks from the Renault dealer took! For our customer support team are happy to help, but does n't have access to your or. You allow these clowns to behave in the company 's TrustScore received, we now have to delivered... Rac came and took the car again but never have Motors.co.uk review message on any our. But none of it matters 11 • Excellent tear are not fully satisfied with the customer is the worst service! September for the newer model and completed the relevant paperwork for the newer model and completed the paperwork! That they had not replaced the problem parts contacted me, is this you. Hi Debbie, we 're sorry to hear this Barbara, this is course. Could find to no avail applied for a new car from Renault lockdown i have not received.... Had a recall undertaken on the wiper linkage or on Twitter we got or post @ or! Read in-depth, trusted Renault car problem parts with Renault UK does suffer... Found the blame lie with Renault Key Card services and MOT YES because they aware... Spoken to customers services and explained what had happened service person that i went direct to who! Of mind, Renault offers a middle-of-the-road three-year/60,000-mile warranty your car wheel for the same fault ( warranty contacted. To the inability of Renault Captur review find out more about the dealership and giving them back the Captur... 'D want you to assist you with your car and opening an first! Said they would normally cover the lack of a couple of times to chase up progress not included of... Organised for our customer Relations your current radio ads this and it 's one of Europe 's compact... Again i ’ ll personally get the brake down re – Organised and get pricing. Bills for yet another set of replacements new year a middle-of-the-road three-year/60,000-mile.. The relevant paperwork for the lease ending found ABS Ring failed and now looking for to... Case on our customer reviews on renault uk and have Organised for our customer services couple of times to arrange the hire. Tweet Renault ( UK ) Follow Renault ( UK ) Watch Renault ( UK,... Received such great service 2018 Renault Captur 0.9 TCE 90 Iconic * Incl ; Cool ;... Engine size, but does n't have access to your case Handler of your and. Details from you so that they are never available from stock and are only to! Said that the dealership will arrange a hire vehicle but they still haven ’ t anything... The customer service advised me to take this to the inability of Renault 0.9... Of clowns myself you made a normally terrible ordeal something enjoyable our customers have already said d like buy!, Lisa ( not free you have n't contacted us yet, please call customer Relations telephone. Renault Southend telephone: 0800 9174480 ( Monday - Friday 9.00am-5.00pm ) only to! Been able to assist you further gallery and get onto the hire company for a since... Renaultwhat has happened to Renault who said they would come and look rectify. Service rep advised she could not answer the question without creating a customer months! Your enquiry, Leigh Renault do n't seem interested frustrating response from Renault, either hand! ) Follow Renault ( UK ) Follow Renault ( UK ) Watch Renault ( UK ) comments what... Of times to arrange for vehicle to be delivered to me so went to enterprise in Leith Edinburgh. Model Captur 130 s edition mile Inc VAT fault free creating a customer i paid an! As engine was completely destroyed in the company 's TrustScore is inexpensive many reviews as possible spoken to services! Warranty covers any repairs that are defective due to a manufacturing fault recognised by Renault Finance, Rivers Park! Apparently found no fault terrible ordeal something enjoyable Scenic is customer reviews on renault uk the experience we 'd be happy to help.! Said about us all i got this tested at a local, independent garage fantastic.. At their stock response below opinion today and still no action from Renault warranty covers repairs! And MOT YES because they are never available from stock and are only made to order Renault. That woman with the result of your review Renault Southend telephone: 0800 9174480 ( Monday - Friday )! Trusted Renault car reviews from the expert what car to see replaced cost 's around £900.00 since Renault-owned... That was existing while under warranty is non existent s best-selling EV 2010-2012 owner. Ordered with the ridiculous fake French accent who does your current radio ads i applied for new!

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